Frequently Asked Questions

Shipping, Payments, Return Policy

Shipping

When will my order arrive?

Can I change my shipping address after placing an order?

How do I track my order?

When will my order be processed?

Payments

What payment methods do you accept?

How secure is my online order?

How do I change or cancel my order?

Return Policy

How do I return an item?

Will shipping be covered for my returns?

What if the item(s) I received are defective/incorrect/damaged?

How long is the returns process?

When will I receive my refund?